Cluse CLG001 women's watch

Shipping costs and options

 Chic Time is an international reseller that offers all the guarantees and quality of service of a local reseller; we can deliver anywhere in the world.

We offer different shipping services : International Post service , EMS and UPS Express.

Our quality commitment: fast and secure delivery. A tracking number is communicated to you by e-mail during the shipment so that you can follow its progress.

Returns

You have 14 days from the date of receipt of your order to return the watch concerned to us in its original packaging. The return is free, the return shipping costs are your responsibility. Upon receipt of the product(s), we will refund your order to the payment method used.

International warranty

We offer a 2 year international warranty for all our products. This means that if you have a problem with your watch during this period, we will repair or replace it free of charge.

Watches warranty:

The watch warranty covers:

• The movement

The watch warranty does not cover:

The battery and its lifespan.

• Sealing problems.
• Damage to glass, bracelet, dial, hands, pusher.
• Normal wear and aging (scratches, alteration of the color and/or material of the bracelets: leather, textile, rubber, metal, chains.)
• Damage caused by the intervention of a third party other than a watchmaker.
• Damage resulting from causes external to the product (accident, shock, immersion, etc.)
• Damage caused by negligence resulting from incorrect or abusive use, lack of care, accidents (blows, scratches, bumps, crushing, broken glass, etc.), non-compliance with the instructions for use .

If a product fails due to a manufacturing defect during the warranty period, please follow the instructions we provide for returning the product. In agreement with the manufacturer, we will take the following measures: (I) exchange the product with the same new product or with another product that is equivalent in performance and reliability to the original product; (II) repair the product using new parts or parts whose performance and reliability are similar to a new part.

How to adjust the size of a watch strap?

You can easily adjust the watch straps to your wrist by removing the links.

To do this, locate the strap adjustment hole or the pin hole and use a very thin screw for watches or pin punch to remove the pins, which will allow you to shorten or completely remove the strap from your watch.

Once this is done, you can move the pin and insert it into the next hole in your watch strap so that it fits your wrist better.

This is a very simple process that you can accomplish with a regular tool and a bit of patience.

Adjust the Size of Leather Bracelets

Holes in the leather are punched using a special tool called a puncher. Perforating one's bracelet is necessary to prevent the bracelet from slipping in the buckle while leaving enough space for it to be easily pulled through the buckle once it has been adjusted by hand.

Note that it is extremely rare to have to perforate a leather strap to shorten it. The watches feature pre-perforated leather straps designed to easily fit wrists of any size.

Caring for your watch

There is a lot to know about the care and maintenance of a watch. After all, your watch is a piece of fine jewelry that deserves to be treated as such.

The best way to ensure the longevity of your watch is to give it the care and attention it needs. This means having it cleaned and overhauled every three years or so.

Clean Your Watch Regularly

Periodically clean the dial with a soft cloth or cotton swab. Use mild soap and water as needed, but never use abrasive cleaners or chemicals on the glass or silver or gold parts of your watch.

Only wear your watch on clean, dry skin; do not wear it when swimming or bathing, as this may damage the seal and cause moisture to seep inside the mechanism. If it gets wet, rinse it as soon as possible and let it air dry before wearing it again. Never immerse your watch in water unless you are sure that its water resistance allows it. 

Protect your watch from sudden temperature changes by storing it in an airtight case when not in use (this will also prevent dust from settling on its surface).

Add oil every two or three years to lubricate moving parts; consult your manual to find out how to do this.